Typically, each Undergraduate Education staff member is allocated one device, which should be used for IU work only. Special accommodations are necessary to obtain more than one device per staff member.
All devices follow a five-year lifecycle, with their status monitored on a quarterly basis.
Below are some common questions and their answers regarding employee computers in Undergraduate Education:
The types of computers available vary throughout the year due to changing technology. Standardly a laptop (either MacBook or Dell laptop) is issued.
Employee computers are replaced every five years. If your computer needs to be replaced before it is scheduled to be replaced, please submit the Tech Help Form.
Most UE employees use the following additional equipment at their desk on campus:
The following may be available from our stock room, as we have limited quantities of spare equipment:
To request additional equipment listed above or more information, please submit the Tech Help Form.
If your computer is running slower than it should, contact the Support Team using the Tech Help Form. The Support Team will investigate what might be causing performance issues and may issue you a temporary laptop while we service your assigned computer or send it off for warranty repair.
